What courier do you use for deliveries?
We use AUSTRALIA POST to send all of our orders .
How long does delivery take?
Generally between 3 – 4 working days to arrive.
How much is delivery?
We offer FREE Delivery on all orders over? ……… ??
Can I track my item?
Yes. You will be sent a confirmation email as soon as your order has been processed. This email will also contain your tracking number.
Do you deliver all over Australia?
Yes, we have customers all over our great nation.
Which payment methods do you accept?
We currently accept all relevant credit and debit cards including Visa, Mastercard, PayPal and Postfinance.
What currencies can I use?
We accept payment in Euros, GBP and CHF only.
What is your online returns policy?
If you are not completely happy with the goods that you have received, you can return them to us within 14 days of receipt, providing they are in original condition.
Once returned you are entitled to receive an exchange or a refund.
Naturally, we are not able to refund or exchange products that have been consumed. You can of course email us to explain your circumstances.
How do I return an item?
To return an item, let us know your issue, and attach the return address to the package and take it to your local post office.
Who pays for return postage?
We offer FREE return postage on all orders returned within 14 days of receipt.
Can you confirm you have received my return?
We aim to process returns within 2 working days of receiving them. You will be notified by email once the returns process is complete.