Our FAQ's
1. What Is Beef Jerky?
Beef jerky is lean beef that has been trimmed of all fat, and sliced into smaller pieces. Once this has been completed, the beef is then marinated in a range of seasonings depending on the desired flavour, before being dried to remove as much of the moisture as possible. This preserves the item, and ensures that it is longer lasting than other snacks, creating a high-protein, long-lasting product.
2. Is Beef Jerky Raw?
The short answer is no. Beef jerky is not raw as it is sometimes pre-cooked and then dehydrated, or dried at a low temperature for an extended period of time. It can also be smoked depending on the maker. Due to this process, beef jerky is safe to eat, and does not contain any raw meat.
3. Can I Bulk Buy Beef Jerky?
Of course you can. When you choose to purchase from our store, you have the option to bulk buy in our ‘shop’ section. Our bulk buying options come as either a 1kg pack or 2kg packs, and you can purchase as many as you would like.
4. Are There Benefits Of Bulk Buying Beef Jerky?
When you bulk buy beef jerky, you are getting some incredible deals without even realising it. For example, we offer free shipping on all orders over $200, and as such it will cost nothing to have a couple of 1kg or 2kg bags delivered right to your doorstep.
As well as this, you also make cost savings when you choose our bulk buy bags. In retail stores, you’re looking on average at around $11.95 for 50 grams, whereas buying in bulk works out at $15.50 per 100 grams. These are huge savings, definitely make bulk buying worth it if you’re a beef jerky lover.
5. How Do I Store Beef Jerky?
Unopened beef jerky can be kept in the pantry, the fridge, or the freezer depending on how long you want it to last. Once it has been opened though, you need to be careful. All beef jerky should be stored in an airtight container, or a vacuum sealed bag to limit the exposure to oxygen. If you’re looking for short-term storage, keep it in a cool, dry place and avoid humidity where possible.
For longer term storage, the fridge and the freezer are your best bet, as long as you’ve put the opened jerky in airtight containers.
6. How Long Will Beef Jerky Typically Last?
This depends on how you’re going to store it, and whether it’s opened or unopened. Opened jerky can last up to three weeks in the fridge in an airtight container, or a week, maybe a little more in the pantry. It can also last up to six months in the freezer if stored properly.
If the jerky is unopened, it can last up to a year in the fridge or in the pantry. It can also last up to two years in the freezer if unopened, and should be frozen as soon as possible to preserve freshness.
About
Delivery
What courier do you use for deliveries?
We use AUSTRALIA POST to send all of our orders .
How long does delivery take?
Generally between 3 – 4 working days to arrive
How much is delivery?
We offer FREE Delivery on all orders over? ……… ??
Can I track my item?
Yes. You will be sent a confirmation email as soon as your order has been processed. This email will also contain your tracking number.
Do you deliver all over Australia?
Yes, we have customers all over our great nation.
About
Returns
What is your online returns policy?
If you are not completely happy with the goods that you have received, you can return them to us within 14 days of receipt, providing they are in original condition.
Once returned you are entitled to receive an exchange or a refund.
Naturally, we are not able to refund or exchange products that have been consumed. You can of course email us to explain your circumstances.
How do I return an item?
To return an item, let us know your issue, and attach the return address to the package and take it to your local post office.
Who pays for return postage?
We offer FREE return postage on all orders returned within 14 days of receipt.
Can you confirm you have received my return?
We aim to process returns within 2 working days of receiving them. You will be notified by email once the returns process is complete.
About
Payment
Which payment methods do you accept?
We currently accept all relevant credit and debit cards including Visa, Mastercard, PayPal and Postfinance.
What currencies can I use?
We accept payment in Euros, GBP and CHF only.
